Renowned footwear brand co
Desgination - Customer Service and Administrative Associate
Location - Mumbai
Qualification - Graduate
Experience - Minimum 3 years experience into Customer Service
Job responsibilities -
- Make outbound/ attend inbound customer calls & respond to emails and chat
- Handle customer queries and requests related to product sales
- Coordinate with stores and warehouse to fulfill customer return and exchange requests
- Provide admin and logistic support for the online retail department as needed
Skills required -
- Excellent customer service and communications skills (written & fluent verbal English)
- Skilled with Microsoft Excel and able to create and analyse reports
Salary - As per interview and experience
Status - Open
Contact - [email protected]