Location - Mumbai (Vikroli)
Qualification - Any graduate
Experience - with minimum 3 years of experience as Soft skill/Communication Trainer on paper on International BPOs only
Job Responsibilities -
● Creating and developing appropriate learning materials like presentations, handouts, case studies, practical assignments and self-assessment assignments
● Defining appropriate learning methodologies and approaches, content and evaluation strategy
● Updating training materials based on the needs of the learning group
● Assessing the strengths and weaknesses of employees to create specialised training for them
● Documenting training progress and reporting it to the operations team
● Motivating and encouraging the team to improve their performance
● Providing post-training support to all learners
● Summarizing learning outcomes and creating reports to show the learning outcomes to the key business stakeholders
Salary - Upto 10LPA
Contact - [email protected]
