Speed has been a fundamental characteristic of the COVID-19 pandemic—the virus hit fast, sending much of the world into lockdown just months after it was first detected.
Businesses reacted rapidly, reorganizing supply chains, adopting remote-work models, and speeding up decision making with surprising velocity. Vaccines were created with unprecedented swiftness. And as with prior crises, the organizations that acted quickly to counter the COVID-19 downturn dealt with the disruption better than the organizations that reacted more slowly.
The need for sustainable speed
Speed is also likely to be a central feature of what happens next—with one important difference. Over the past year, adrenaline unlocked speed. In the near future, speed will need to arrive by design.
For companies to achieve long-term resilience, it is imperative for them to ensure that the speed they successfully unlocked during the pandemic remains sustainable in the future.
To do this, organizations will need to take into account not only potential strains on capacity but also the mental health of their workforce and the burnout often experienced by employees.
To prepare, businesses need to ask and answer the following five questions.
1. What kind of demand shift should we expect, and how do we get ready for it?
2. How do we incorporate new ways of working to enhance productivity and health?
3. How do we get the most value out of office real estate?
4. How can we reimagine capital allocation to promote resilience?
5. What broader role should organizations play in their communities?
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https://www.mckinsey.com/business-functions/organization/our-insights/sp...
