Negotiation and Conflict Resolution skills are currently one of the most important and valued soft skills by employers. It is extremely important in the business world to know how to maintain a business communication and it is achieved when trying to avoid conflicts and find adequate solutions for everyone. Good negotiation skills contribute, therefore, to the success of the business and to the construction of better relations between colleagues, since its objective is to agree on something that results in benefits for all.
Therefore, why not invest in a course of Negotiation and Conflict Resolution and improve your skills? The Learning Academy suggests the following online courses:
Alison - Introduction to Conflict Management and Negotiation
This introductory course developed by the Alison platform, has a short duration of between 1 and a half to 3 hours and can be completed according to the student's pace. The course, which has a certification available at the end, aims to teach you how to moderate and resolve disagreements in the workplace in an effective and simple way in order to achieve a calm and positive work environment.
This course also tells us that conflict must be addressed and never ignored. In fact, some people try to avoid conflict at all costs. However, avoiding conflict does not solve the key problems and blocks organizational growth. With this course you will understand the best way to approach them.
Discover this course at: https://alison.com/course/introduction-to-conflict-management-and-negotiation-revised
Udemy - Conflict Resolution Training
The “Conflict Resolution Training” course available on the online platform Udemy, seeks to clarify how to approach conflict positively and use it in our favor to grow and learn, in order to be able to understand and anticipate similar future events.
The course starts by distinguishing between a problem, a disagreement and conflict, since there are specific solutions for each of these. It also seeks to help decode warning signs, causes and consequences of a conflict.
If you still have doubts, know that Udemy also offers a pack that explains and reflects on the importance of this course in your career and in its growth.
Discover this course at: https://www.udemy.com/share/102Mro/
Udemy - Conflict Management with Emotional Intelligence
Another course of extreme relevance and popularity on the Udemy platform, regarding this theme, is the “Conflict Management with Emotional Intelligence” course, which, in addition to helping you resolve external conflicts, aims to help you develop interpersonal skills and competences for managing disagreements, difficult situations and interactions.
This course will help you understand how to work proactively and communicate more effectively with other people, while working with them to understand and work with the differences that lead to conflict. In addition, the skills, processes and tools taught in this course can add value to other aspects of your life.
In fact, by valuing Emotional Intelligence as a necessary mean to be able to negotiate and solve conflicts, this course seeks to help you in both dimensions. It tells us that managing conflicts also involves using competences such as relationships (with others), empathy and listening.
Learn more at: https://www.udemy.com/course/conflict-management-with-emotional-intelligence/
Coursera - Negotiation, Mediation and Conflict Resolution
Coursera offers a set of courses taught in English and at a beginner level, that seek to explore these three pillars (Negotiation, Mediation and Conflict Resolution) in order to successfully live with the inherent differences to human socialization.
The first course is designed to learn the fundamentals and concepts of Negotiation; the second seeks to help you develop better intercultural anticipation and flexibility when facing a negotiation and with the third one you will be able to have an understanding of conflicts both in a reduced context, as well as within a company, or more broadly, such as international conflicts.
In fact, more than 29% of the people who completed this course took a leap, both in their professional life and in their career, and got an increase or a promotion.
Find out more about this course at: https://www.coursera.org/specializations/negotiation-mediation-conflict-resolution
