UpGrad
Designation - Admission Counsellor - Inside Sales Pan India
Location - PAN India
Qualification - Graduate or a Post Graduate
Experience - Minimum 1 year of experience into inside sales, Preferably into Education Sales.
Job Responsibilities -
- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM, Liverpool Business School, MICA.
- *Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.
- *Identifying references through the existing customer base to increase the sales pipeline
- *Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
- *Responsible for adherence of the inside sales process, tools and data management.
- *Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- *Handle Objections and Price Negotiation in order to generate Sales Revenue.
- *Maintain effective communication till the time learner is on boarded.
Skills required -
- *Excellent written and spoken communication skills (English proficiency).
- *Strong sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective students and close applications.
- *Approachable and vibrant personality.
- *Ability to approach any situation with patience and very strong empathy.
- *Passion to deliver the highest levels of customer service at all times.
- *Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
Salary - As per interview & Experience
Status - Open
Contact - https://forms.gle/698ZXdLVJnCt6bM86
