Volunteering has always been a cornerstone of community development and personal fulfillment. Zul Jiwani, a Geographic Information Systems (GIS) professional with a background in land surveying, digital mapping, and computer science, has been a TKN Volunteer since the launch of TKN by Hazar Imam during the Golden Jubilee in 2007. His journey in volunteering began much earlier, in 1997, and he has continued his dedicated service as a registered TKN volunteer since its inception. His specialized services in GIS and IT have spanned continents and disciplines, impacting numerous lives and communities.

Zul's volunteer work commenced in 1997 in the picturesque yet perilous region of Hunza, Pakistan, volunteering for FOCUS Humanitarian Assistance (FOCUS). Here, he applied his expertise in GIS to map potential natural hazards such as debris flows and to develop appropriate mitigation strategies. This crucial work aimed to protect the local population from natural disasters, highlighting the life-saving potential of GIS technology. The region, known for its stunning landscapes, also posed significant risks due to its geological instability. Zul's work involved not only technical mapping but also engaging with the local community to raise awareness about disaster preparedness.

Following his initial success in Hunza, Zul extended his services, with FOCUS, to the Gorno-Badakhshan Autonomous Region in Tajikistan. In this remote and mountainous area, he mapped areas of potential hazards, primarily caused by melting glaciers and geological instability. He trained emergency management personnel on the use of GIS for disaster preparedness and response. His training sessions equipped local teams with the skills required to effectively manage emergencies, thereby enhancing the region's resilience to natural hazards. The training was comprehensive, covering everything from basic GIS principles to advanced applications in emergency scenarios. Zul’s voluntary work with FOCUS continues until the present time.

One of Zul's notable projects was his involvement in the selection of the site for the University of Central Asia (UCA) in Khorog, Tajikistan. He was a member of the assessment team that mapped the UCA site, studied potential hazards and determined if mitigation measures were necessary. The UCA project was particularly challenging due to the region's rugged terrain and the need for a thorough understanding of local environmental conditions.

Zul's expertise was also instrumental in the selection of the site for Aga Khan University (AKU) in Arusha, Tanzania. He was a member of a team from AKU Pakistan. His background in land surveying and mapping enabled him to accurately map and perform detailed terrain and site analysis, as well as building analysis for all potential sites for the university before a final site was selected by Hazar Imam.

In addition to his work on university sites, Zul undertook a project that studied all properties in Tanzania owned by AKDN and Jamati institutions. He visited the sites, evaluated property title deeds, conducted valuations, and mapped the extent of all properties. This comprehensive project provided a clear and organized overview of all the properties.

In 2018, Zul's volunteerism took a new direction when the AKDN decided to implement Microsoft 365 technologies across its offices around the world. Recognizing the transformative potential of these tools, Zul became actively involved in training and advising on change management. Under Aga Khan Foundation, Geneva, Zul started with on-site training in India and Bangladesh. His role expanded to include remote training of staff at multiple AKDN institutions. He also remotely trained Professors at the University of Central Asia on using Microsoft 365 technologies for remote teaching, a critical need during the COVID-19 pandemic. His efforts ensured that online education at UCA could continue seamlessly despite the challenges posed by the global health crisis. Zul's training sessions were tailored to meet the specific needs of educators, helping them to effectively use Microsoft 365 for Education technologies in delivering their remote teaching.

Zul has also trained, and continues to train, Jamati institutions in Canada and the United Arab Emirates on the use of Microsoft 365 technologies. His contributions to the AKDN and Jamati institutions have been multifaceted. He has not only provided technical expertise but also fostered a culture of continuous learning and adaptation. His training sessions have empowered individuals and organizations to leverage technology for improved efficiency and effectiveness.

Throughout his long volunteer journey, Zul has demonstrated a profound commitment to using his skills for the greater good. His work in GIS and Microsoft 365 training has had a lasting impact on the communities he has served. By sharing his knowledge and expertise, he has helped build safer, more resilient, and more connected communities. Zul's story is a testament to the power of volunteerism and the difference one individual can make. His dedication to non-profit organizations and his willingness to share his expertise have left an indelible mark on many lives. As he continues his volunteer work, Zul remains an inspiring example of how professional skills can be harnessed to create positive change in the world.

Zul Jiwani's journey is not just about the technical skills he has imparted but also about the relationships he has built and the trust he has earned. His work has often involved collaborating with local communities, understanding their unique challenges, and developing solutions that are both effective and sustainable. Zul's ability to connect with people and his genuine desire to make a difference have been key drivers of his success as a volunteer.

Zul was fortunate to be one of five TKN volunteers invited to the 2023 University of Central Asia Convocation ceremony where UCA TKN volunteers got an opportunity to meet Princess Zahra and her children.

In conclusion, Zul Jiwani's story is a powerful reminder of the impact that dedicated volunteers can make on the world. His work in GIS and Microsoft 365 training has advanced the capabilities of the organizations he has served and enhanced the skill sets of countless individuals, a foundational goal of the global TKN endeavour. Zul's journey continues to inspire others to contribute their skills and knowledge for the greater good, demonstrating that volunteerism is a vital force for positive change.