New beginnings at work after confinement
«Performance, as I have already indicated, is to me a key word where both social institutions and commercial enterprise are concerned. Standards of performance need to be monitored and in both spheres a careful and reasoned approach to productivity can help maximise achievement. By productivity I mean the effective application of both human and material resources to the job in hand. It can be as relevant to social institutions as to business.
You can send teachers on in-service courses to up-date their teaching techniques; introduce control procedures for the distribution of drugs to rural health centres; establish proper career structures for staff; in a more wide ranging way you can introduce social audits to schools and hospitals so as to evolve more efficient operating criteria. Furthermore you can transfer lessons learnt from one country to another and from one institution to another, so that knowledge of both successes and failures is utilised.»
Link to full speech:
https://www.akdn.org/speech/his-highness-aga-khan/speech-concerning-aga-...
